The Measure of Success, the Zone of Struggle and The Measure of Failure
The measure of Success (tend to be customer-centric) are a common way to describe the success of a product. "Our Customer Retention score is 90%." "Our Net Promoter Score is…
Design Dissonance in Music and Podcast Apps on iPhone
I am among the millions of Apple's iOS Music App and Podcast App users. I am certainly not only one who struggles with the design dissonance in their app. Here…
Product Thinking – UX Design + Product Management + Business Model
Before we start on Product Thinking, it will be good to understand what a Product is. Product is something that is the result of a process. Now, in software world,…