Product Thinking – UX Design + Product Management + Business Model

Product Thinking – UX Design + Product Management + Business Model

Before we start on Product Thinking, it will be good to understand what a Product is.

Product is something that is the result of a process.

Now, in software world, how does this apply. Let us see:

Product is something that is result of a software process.

This is better. However, is Design (Experience Design, etc) a software process? Not really. However, it is a process in itself. So, an updated definition then:

Product is something that is result of a design & software process.

Better. However, I am of the opinion that a product without a business model is neither sustainable nor a solution.

So, let us add that to the mix.

Product is something that is result of a design & software process and has a business model.

OK, there! Now we proceed to Product Thinking.

Product Thinking

Here is it in one diagram:

Product Thinking

Product Thinking is not the process of product creation itself. It is thinking of the product along with the whole ecosystem. The ecosystem is often a combination of:

  • Target Audience
  • Problem
  • Strategy
  • Objective / Vision / Goal
  • Features
  • User Experience
  • User Environment
  • Process of Making
  • Revenues

Based on Product Management Canvas, we can defined Product Thinking as:

Building on the value your customers will need to achieve business goals measured using related success and failure metrics with providing well designed experience using a well-defined go-to-market strategy and support.

Note: Need v/s Will Need

You will notice, I said ‘will need’ rather than ‘need’. Lot of innovations anticipate a need to create a new one. So, to acknowledge that, a ‘will’ has been added.

Note: Platforms v/s Channels

Platforms (backend, APIs, multi-tenancy, etc) benefit from System Centric design (eg: System Thinking) while Channels (apps, websites, devices, kiosks, etc) which humans interact with benefit from User Centric design (eg: Design Thinking).

Reference

https://designyourthinking.com/product-thinking-an-introduction/
https://medium.com/@jaf_designer/why-product-thinking-is-the-next-big-thing-in-ux-design-ee7de959f3fe
https://www.ddiinnxx.com/shuhari-learn-digress-transcend/
https://www.interaction-design.org/literature/article/product-thinking-is-problem-solving
https://www.devbridge.com/articles/product-thinking-build-what-your-customer-needs/

 



Dinker Charak

Dinker has over a decade of experience in building products across diverse domains as Industrial Automation, Home Automations, Operating Systems, High Energy Particle Physics, Embedded Systems, Online Video Advertising, Messaging, K-12 education and Private Banking. He also founded Gungroo Software. His books #ProMa, Absolute and None & The Murmurs of the Dawn are available on Amazon.
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